Term of Use

GENERAL

Welcome to "FlatSurfer," the premier Real Estate Agency platform. These Terms of Use outline the terms and conditions governing your use of our platform. By accessing or using "FlatSurfer," you agree to comply with these terms, the Privacy Policy and any other relevant regulatory documents published by "FlatSurfer." If you do not agree with these terms, please refrain from using our platform. "FlatSurfer" reserves the right to modify these Terms of Use, and such changes will take effect immediately. We recommend that you regularly review these terms to stay informed about any updates.

SERVICES BY FLATSURFER

"FlatSurfer" offers a range of comprehensive real estate services to facilitate your property-related needs. Our platform allows users to access and utilize various tools, features, and resources tailored to the real estate industry. These services encompass property listings, search functionalities, and communication tools to connect buyers, sellers, and real estate professionals.

While we strive to maintain the accuracy and reliability of our services, "FlatSurfer" cannot guarantee the completeness or timeliness of the information provided. Users are encouraged to independently verify details and conduct due diligence before making any property-related decisions.

By utilizing the services offered by "FlatSurfer," users agree to abide by these Terms of Use, the Privacy Policy, the Cookie Policy, and any other applicable regulatory documents. "FlatSurfer" reserves the right to modify or enhance its services, and users are responsible for staying informed about any updates.

Our goal is to provide a seamless and efficient platform for real estate transactions, and we appreciate your trust in choosing "FlatSurfer" for your real estate needs.

REGISTRATION ON THE PLATFORM

To fully access and benefit from the services offered by "FlatSurfer," users are required to complete the registration process. By registering on our platform, you agree to provide accurate and current information. It is your responsibility to maintain the confidentiality of your account credentials, and you are solely responsible for all activities that occur under your account. "FlatSurfer" reserves the right to suspend or terminate accounts that violate these terms or for any other reason deemed necessary by the platform. You are encouraged to promptly update your registration information to ensure its accuracy. "FlatSurfer" retains the right to examine user profile details, although this is not conducted proactively. Accounts are strictly non-transferable. By registering with "FlatSurfer," you acknowledge and accept these terms governing the registration process and the use of your account.

YOUR RIGHTS AND OBLIGATIONS

As a user of the "FlatSurfer" Real Estate Agency platform, you are granted certain rights and are expected to adhere to specific obligations outlined in these Terms of Use.

Your Rights:

• Access to Services: You have the right to access and utilize the real estate services provided by "FlatSurfer" in accordance with these terms.
• Account Ownership: The account created upon registration is yours, and you have the right to use it, subject to compliance with these Terms of Use.
• Information Access: You can access information, resources, and features on the platform necessary for your real estate transactions and interactions.

Your Obligations:

• Accurate Information: You are obligated to provide accurate and current information during the registration process and update it promptly when necessary.
• Compliance with Laws: Adhere to all applicable laws and regulations while using the "FlatSurfer" platform.
• Respectful Conduct: Engage in respectful and professional conduct when interacting with other users, real estate professionals, and "FlatSurfer" staff.
• Account Security: Take responsibility for maintaining the confidentiality of your account credentials and promptly report any unauthorized access or security concerns.
• Lawful Use: Use the platform for lawful purposes only, refraining from activities that violate these Terms of Use or any applicable laws.

By utilizing the services provided by "FlatSurfer", you affirm your understanding and acceptance of these rights and obligations. "FlatSurfer" appreciates your cooperation in maintaining a positive and secure real estate community.

AGREEMENT ON THE PLACEMENT OF MATERIALS

By submitting or uploading any materials, including but not limited to property listings, text, images, or other content ("Materials"), to the "FlatSurfer" Real Estate Agency platform, you agree to the following terms:

• Grant of License: You grant "FlatSurfer" a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, modify, adapt, publicly display, and perform the Materials in connection with the operation and promotion of the "FlatSurfer" platform.
• Ownership: You acknowledge that you retain ownership of the Materials you submit or upload. However, by providing the Materials to "FlatSurfer", you represent and warrant that you have the necessary rights and permissions to grant the license specified in this agreement.
• Responsibility: You are solely responsible for the accuracy, legality, and compliance of the Materials with these Terms of Use and any applicable laws or regulations. "FlatSurfer" reserves the right to remove or modify any Materials that violate these terms or are deemed inappropriate.
• Public Display: You understand that the Materials you submit may be publicly displayed on the "FlatSurfer" platform, and users may have access to and interact with such Materials.
• Third-Party Rights: You agree not to submit Materials that infringe on the intellectual property rights, privacy, or other rights of third parties. If you believe your intellectual property rights have been violated, please contact "FlatSurfer" promptly.

By agreeing to these terms, you affirm your understanding and acceptance of the conditions governing the placement of Materials on the "FlatSurfer" platform. "FlatSurfer" values the contributions of its users but reserves the right to manage and moderate content to maintain the integrity and quality of the platform.

NOTICE & TAKEDOWN PROCEDURE

"FlatSurfer" is committed to upholding the intellectual property rights of third parties. If you believe that any content on the platform infringes your intellectual property rights or violates applicable laws, "FlatSurfer" has established the following Notice & Takedown Procedure:

• Notification: If you are a rights holder or an authorized representative and believe that your intellectual property rights have been infringed, please provide a written notice to "FlatSurfer". Include detailed information about the alleged infringement, such as the specific location of the content on the platform, a description of the infringed material, your contact information, and a statement of your good-faith belief.
• Verification: "FlatSurfer" will review the notice promptly and may request additional information to verify the claim. It may also contact the user who submitted the allegedly infringing material.
• Takedown Action: Upon verification of the infringement claim and in accordance with applicable laws, "FlatSurfer" may take appropriate action, which may include removing or disabling access to the allegedly infringing material. If necessary, "FlatSurfer" may also suspend or terminate the account of the user responsible for the infringement.
• Counter Notification: If a user believes their material was wrongly taken down due to a mistake or misidentification, they may submit a counter-notification to "FlatSurfer". providing information such as identification of the removed material and a statement of consent to jurisdiction in case of legal proceedings.
• Legal Action: "FlatSurfer" may provide the complaining party with the user's counter-notification. If no legal action is taken against the user within a reasonable time, "FlatSurfer" may reinstate the removed material.

By utilizing the Notice & Takedown Procedure, "FlatSurfer" aims to promptly address and resolve intellectual property concerns while fostering a fair and transparent process for all parties involved.

DISCLAIMER OF WARRANTY

Users of the "FlatSurfer" Real Estate Agency platform acknowledge and agree that all services and information provided by "FlatSurfer" are offered on an "as-is" and "as-available" basis. "FlatSurfer" makes no representations or warranties of any kind, whether express or implied, regarding the accuracy, completeness, reliability, or suitability of the platform for any particular purpose.

"FlatSurfer" does not warrant that the platform will be uninterrupted, secure, or error-free. Users understand and accept that any reliance on the platform or its content is at their own risk. "FlatSurfer" disclaims all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

While "FlatSurfer" strives to provide accurate and up-to-date information, it cannot guarantee the absence of errors, omissions, or inaccuracies. Users are encouraged to independently verify information and seek professional advice as necessary.

By using the "FlatSurfer" platform, users expressly acknowledge that the use of the platform is at their own discretion and risk. "FlatSurfer" and its affiliates, officers, employees, agents, and third-party providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of the platform.

This disclaimer of warranty is a fundamental part of these Terms of Use, and users agree that it reflects a reasonable allocation of risk between the parties.

LIABILITY FOR LINKS

"FlatSurfer" may provide links to third-party websites or resources for the convenience of users. These links are provided solely for informational purposes, and "FlatSurfer" does not endorse or assume responsibility for the content, accuracy, or availability of these external sites.

Users acknowledge and agree that "FlatSurfer" is not liable for any damages or losses arising from the use of third-party websites linked from the platform. Accessing external links is at the user's own risk, and they should review the terms and conditions and privacy policies of those third-party sites.

"FlatSurfer" does not have control over the content and availability of linked sites, and any concerns or issues related to third-party websites should be addressed directly with the respective site administrators. "FlatSurfer" disclaims any liability for the actions, content, products, or services of third parties linked from the platform.

The inclusion of links on the "FlatSurfer" platform does not imply endorsement or association with the linked sites. Users are encouraged to exercise caution and diligence when navigating external links and are responsible for understanding and accepting the terms of use and privacy policies of any third-party websites they choose to visit.

INTELLECTUAL PROPERTY

All intellectual property rights associated with the "FlatSurfer" Real Estate Agency platform, including but not limited to trademarks, logos, service marks, text, graphics, software, and the overall design, are the exclusive property of "FlatSurfer" or its licensors.

Users acknowledge and agree that, by using the "FlatSurfer" platform, they do not acquire any ownership or rights to the intellectual property displayed or accessed on the platform. The content provided on "FlatSurfer" is protected by copyright, trademark, and other intellectual property laws.

Users acknowledge and agree that, by using the "FlatSurfer" platform, they do not acquire any ownership or rights to the intellectual property displayed or accessed on the platform. The content provided on "FlatSurfer" is protected by copyright, trademark, and other intellectual property laws.

"FlatSurfer" respects the intellectual property rights of others, and users are expected to do the same. If you believe that your intellectual property rights have been infringed upon while using the platform, please contact "FlatSurfer" promptly.

Any use of the "FlatSurfer" intellectual property not expressly authorized by these Terms of Use is strictly prohibited and may result in the termination of user accounts and legal action. Users are granted a limited, non-exclusive, and revocable right to access and use the "FlatSurfer" platform in accordance with these terms.

SUBJECT TO MODIFICATION

"FlatSurfer" reserves the right to modify these Terms of Use at its discretion. Any changes made will become effective immediately upon publication, unless otherwise specified. Users will be notified of such changes through announcements on the "FlatSurfer" platform and/or by email to all account holders.

Continued use of the "FlatSurfer" platform after the implementation of changes constitutes your irrevocable acceptance of the revised Terms of Use. It is advisable to regularly review these terms to stay informed about any updates. "FlatSurfer" is committed to providing transparent communication regarding any alterations to ensure a clear understanding of the terms governing your use of our Real Estate Agency platform.

PRIVACY POLICY

Your privacy is of utmost importance to "FlatSurfer". Our Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with your use of the Real Estate Agency platform. By using "FlatSurfer", you agree to the terms outlined in the Privacy Policy.

All details are here: https://flatsurfer.com/privacy-policy

CUSTOMER FEEDBACK AND QUALITY

"FlatSurfer" values the input of its users and encourages the submission of constructive feedback to enhance the quality of our Real Estate Agency platform. By providing feedback, you contribute to the continuous improvement of our services and user experience.

• User Reviews: Users are welcome to submit reviews, comments, or suggestions regarding their experiences with "FlatSurfer". However, it is essential to ensure that such feedback is respectful, accurate, and does not violate these Terms of Use.
• Moderation: "FlatSurfer" reserves the right to moderate and review user-generated content, including feedback. Content that is found to be inappropriate, offensive, or in violation of these terms may be removed at our discretion.
• Quality Assurance: Your feedback is instrumental in maintaining the quality and integrity of the "FlatSurfer" platform. We appreciate your commitment to fostering a positive and trustworthy real estate community.
• Reporting Issues: If you encounter any issues or have concerns about the quality of content or services on "FlatSurfer", please report them promptly. We will investigate and take appropriate action to address the matter.

By engaging in the customer feedback process, you actively contribute to the improvement of "FlatSurfer" and help us provide a reliable and effective platform for real estate transactions. We thank you for your collaboration in creating a positive and valuable experience for all users.

CONTACT US

For feedback, questions or other comments regarding this Terms of Use, please email support@flatsurfer.com